Carolyn Fitzgerald Sweeney is an experienced CRM Systems professional, currently serving as Senior Manager of CRM Systems at Chicago Public Media since September 2021, where responsibilities include managing Salesforce CRM and Marketing Cloud platforms for fundraising and analytics support. Prior to this role, Sweeney worked at Blackbaud Inc. as a Senior Technical Consultant in CRM Systems from August 2006 to September 2021, and at the Alzheimer's Association® as Associate Director of CRM Systems from September 1999 to 2006. Sweeney holds a Bachelor of Arts in Sociology and Women's Studies from the University of Illinois Urbana-Champaign and a Master of Business Administration in International Business from the University of Illinois Chicago.
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