Gilfred Espillardo

Gilfred Espillardo is a skilled Medical Records Specialist currently employed at WC Health Group since March 2023, with experience in processing medical records requests and working with HIPAA regulations. Previously, Espillardo served as a Record Retrieval Specialist at Change Healthcare, coordinating medical records for HEDIS and Risk Adjustment reviews, and as a Quality Assurance Analyst at Valor Global, where contributions included developing QA scoring guidelines and conducting coaching sessions. Espillardo started with a role as a Call Center Representative at Advantmed, enhancing skills in medical records coordination, and also worked at TELUS International Philippines as a Customer Service Representative, primarily supporting accounts related to Uber. Espillardo holds a Bachelor of Science in Information Technology from Far Eastern University, awarded in 2017.