Rob Poulson has extensive experience in recruitment and performance management, currently serving as the Head of Product and Head of Performance Management EMEA at AMS since September 2010. Responsibilities include managing performance across client accounts in the EMEA region, achieving contractual SLAs, and driving service improvements through technology and process optimization. Previously, Rob held roles such as Senior Recruitment Performance Manager, Principal Client Services Manager, and Client Services Manager at AMS, where contributions included optimizing recruitment services and implementing outsourcing processes for major clients. Prior experience includes recruitment management at DHL IT Services Europe, Interoute, and ownership of Job Shop, alongside early career roles in business development and economic research. Rob holds a BA in Economics from Brown University.
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