Mark Gifford

Mark Gifford has a wealth of experience in retail operations and leadership roles. Currently serving as the Non Executive Director at Manchester University NHS Foundation Trust, they have also held the position of Chief Executive Officer at NCS - National Citizen Service Trust. At Waitrose, Mark has served in various roles such as Director of Retail Operations (North), Director of Shop Trade, President of the Waitrose Council, Head of Retail Operations, and Head of Partnership Assurance. Prior to their roles at Waitrose, they were the Registrar at John Lewis and the Operations Manager Selling at John Lewis. Mark Gifford is dedicated to delivering outstanding customer experiences, driving sales, and employee engagement.