Sophie Solomon-Hosseini

Sophie Solomon-Hosseini is an experienced professional in customer success and account management, currently serving as Senior Customer Success Manager at Pion since March 2025. Prior to this, Sophie held similar roles at StoryStream and Optimizely, showcasing a strong background in client management and retention strategies. Experience at The Student Room Group included responsibilities as both Account Manager and Client Success Manager, where Sophie played a key role in developing client renewal strategies and managing a student brand ambassador scheme. At the University of Sussex, Sophie served as Transformation Programme Officer, leading large-scale projects, stakeholder management, and governance, while also overseeing student record management and event planning for new and returning students.