Technical Support Agent (fully Remote)

Intro

How often have you called in and spoken to a support agent and thought, "Wow, they were helpful" and this person made your day? Do you have what it takes to BE one of these awesome individuals?

Now is your chance!

Webafrica is in search of a spunky, left-of-centre individual that is clued up on connectivity, the internet and is also able to provide phenomenal customer service. Note, there is obviously the aspect of billing customers when they make use of a service so you would need to know about this as well.

So, if getting customers connected to the World Wide Web is your thing and high levels of service is your passion, get in touch with us!

Send us your deets so we can meet!

You will be expected to troubleshoot and resolve issues with services such as but not limited to: Fibre and VoIP