Fulufhelo Muthambi is an experienced Information Technology Support Analyst at Webber Wentzel since October 2021, and previously served as an IT Support Engineer at CIPHERWAVE HOME CONNECT from September 2018 to November 2019. In the role at CIPHERWAVE HOME CONNECT, Fulufhelo provided 1st line technical support, handled router and VoIP configurations, managed Mikrotik router setups, offered client support via phone and email, coordinated with providers, logged faults, conducted site visits, and resolved issues both remotely and on-site. Fulufhelo earned a Diploma in IT in Network Management from IIE Rosebank College between 2016 and 2018.
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