Amy Zubrzycki

Amy Zubrzycki has a diverse work experience spanning various roles and industries. Amy started their career in 2009 as an Eldercare Specialist at The Senior Source, where they provided counseling and case management to older adults and their families. Amy was also responsible for coordinating programs and providing discharge planning services. In 2013, Amy joined Texas Health Resources as a Community Transitions Care Coordinator, where they created and managed a care coordination program for patients transitioning from healthcare facilities to home.

Amy then moved on to Menguin in 2015, where they served as the Vice President of Customer Experience. In this role, they built and managed Menguin's Customer Experience department, overseeing online rental support, service, sales, operations, and vendor relations. Amy's focus on enhancing agent productivity and delivering an effortless customer experience was evident through their use of technology and resource management.

Following their time at Menguin, Amy joined 98point6 Inc. in 2017 as a Clinical Operations Program Manager. Amy played a crucial role in pioneering a new approach to primary care, combining technology with the expertise of board-certified physicians. Their responsibilities included diagnosis, treatment, prescriptions, labs, and consultation for any health-related question. Amy remained with 98point6 Inc. until 2018 when they joined Webflow as a Senior Customer Support Manager.

Overall, Amy Zubrzycki's work experience showcases their extensive knowledge in healthcare coordination, customer experience management, and program development, highlighting their ability to adapt to different industries and roles.

Amy Zubrzycki received their Bachelor's degree in Social Work from the University of North Texas, where they attended from 2004 to 2007. Amy then went on to pursue their Master's degree in Social Work at The University of Texas at Arlington, completing the program from 2008 to 2009.