Curtis Major

Curtis Major is an experienced professional in the healthcare and operational quality audit sectors, currently serving as the Payment Policy Manager for Behavioral Health Payment Strategy at WellSense Health Plan since July 2024. Prior to this role, Curtis held the position of Manager of Performance Measurement in Internal Audit at Blue Cross and Blue Shield of Kansas City from March 2022 to June 2024. Curtis's extensive experience in operational quality and performance measurement includes a tenure as Sr. Manager for Operational Quality Audit & Performance Measurement at Firstsource from October 2012 to March 2022, as well as a position as Supervisor of Medicaid Claims Operations at Cigna Healthcare in late 2020. Earlier roles include Sr. Operations Manager and District Training Manager at Check Into Cash and Supervisor of CX Quality Assurance at Opinionology. Curtis holds both a Master of Business Administration (MBA) and a Bachelor of Science (BS) in Business Administration Management from Western Governors University.