WellSense Health Plan
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- Operations and Management Team
Operations and Management Team
About
The Operations and Management Team at WellSense Health Plan oversees the efficient administration and optimization of health services for Medicare, Individual & Family, and Medicaid members. This team ensures compliance, drives quality improvements, manages customer care, and utilizes business insights to enhance service delivery and operational processes across Massachusetts and New Hampshire. They focus on maintaining high standards in both service and operational performance, aiming to provide accessible and effective health plans to meet the diverse needs of their members.
Team members
Carrie-Ann Phillips
Director Of Quality Improvemen...
Cassandra Randall
Director Customer Care
Craig Bennett
Vice President And Chief Compl...
Deb Jacobs
Vice President Of Utilization ...
Diana Cruz
Chief Operating Officer
Ezren Ellis
Vice President IT Solutions An...
Faith Triplett
Manager Of Sourcing
Geri Boone
Vice President Utilization Man...
Jason Warner
Vice President Of Consumer Ins...
Jennifer Carbone
Senior Vice President Of Servi...
Leah Wolfe
Director Medicare Business Ope...
Shelby Scovel
Sr. Director Of Quality Strate...
Tareyn Gillilan
Vice President Of Business Ope...
Tracy Woodman
Manager Product And Benefits A...
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