Crystal Gaylord

Crystal Gaylord is a highly experienced healthcare professional with a diverse background in nursing and quality assurance management. Currently serving as the Quality Assurance Manager at WEP Clinical since 2022, Crystal previously held multiple leadership roles at the University of Michigan Health-West from 2011 to 2022, including Operating Room and CPD Manager for Surgical Services, where management of a $40 million operating budget and oversight of over 100 direct reports were key responsibilities. Crystal's career also includes significant contributions as a Manager of Nursing Administration and Magnet Program Director, Quality and Safety Nurse Specialist in the Emergency Department, Clinical Coordinator for the Post-Anesthesia Care Unit, as well as Registered Nurse roles in Intensive and Progressive Care Units. Educationally, Crystal holds a Master of Science in Nursing and a Master's degree in Healthcare Administration from the University of Phoenix, along with a Bachelor of Science in Nursing from Madonna University. Crystal's extensive expertise encompasses quality, safety, and operational efficiency in healthcare settings.