Georgina Olivera is a seasoned professional in customer service and training, currently serving as a Consumer Care Specialist at Eagle Family Foods since March 2023. Prior to this role, Georgina held various positions at Selman & Company from December 2010 to March 2023, including Customer Operations Trainer and Call Center Trainer. Georgina's experience also includes working as a Spanish Bilingual Customer Service Representative and an Ocean Exports Bilingual Customer Service Representative at CaroTrans, where responsibilities involved managing international shipments. Georgina began the career as a Spanish Interpreter with IRCO's International Language Bank and as a Program Coordinator for Cleveland State University’s Cultural Crossings Program. Georgina's educational background features a Bachelor's degree in Marketing, International Relations and Affairs, and Spanish Language and Literature, all obtained from Cleveland State University, along with an Associate's Degree in Arts from Lakeland Community College.