Every year Westminster Abbey welcomes over one million visitors who want to explore this wonderful 700-year-old building. Thousands more join us for worship at our daily services.

Religion

Westminster Abbey

Westminster Abbey's headquarters in London, United Kingdom

Paul Baumann CBE

Christopher Joel

John Neilson

The Administrative and Support Services Team at Westminster Abbey plays a crucial role in ensuring the smooth operation of the institution. They provide essential administrative support, manage financial and governance matters, oversee human resources, and assist in visitor services, all while facilitating the Abbey's mission to welcome and engage with the community and visitors. Their collaborative efforts help maintain the Abbey's rich heritage and support its daily worship and visitor experiences.

Administrative and Support Services Team

The Visitor Experience Team at Westminster Abbey is dedicated to providing an enriching and welcoming environment for over a million annual visitors. They manage tours, events, and community engagement initiatives, ensuring that each guest has an informative and enjoyable experience while exploring the Abbey’s historical and spiritual significance. The team also oversees ticketing, retail operations, and outreach efforts to foster connections with the wider community.

Visitor Experience Team

The Learning and Engagement Team at Westminster Abbey is dedicated to enhancing visitor experiences through educational programs and community engagement initiatives. This team designs and coordinates workshops, guided tours, and interactive activities that deepen understanding of the Abbey's history and significance, ensuring that both visitors and worshippers can connect with the rich cultural heritage of this iconic site.

Learning and Engagement Team

The Communications and Media Team at Westminster Abbey is responsible for shaping the public image and narrative of the Abbey through strategic communication and engaging digital content. They create compelling stories and manage media relations to promote the Abbey's history, events, and worship services, ensuring that a diverse audience is informed and inspired by its heritage. This team also oversees digital platforms, enhancing visitor engagement through innovative storytelling and multimedia initiatives.

Communications and Media Team

The Security and Safety Team at Westminster Abbey is responsible for ensuring the safety and well-being of visitors and staff while preserving the integrity of this historic site. They manage crowd control during events, oversee emergency response procedures, and implement safeguarding measures to create a secure environment for worship and exploration. Collaborating closely with local authorities, the team works to protect the Abbey's heritage while providing a welcoming atmosphere for all guests.

Westminster Abbey

Org chart

Teams

Administrative and Support Services Team

Visitor Experience Team

Learning and Engagement Team

Communications and Media Team

Security and Safety Team

Offices

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