Kristen Lauria

Kristen Lauria is a seasoned executive with extensive experience in customer strategy and marketing. Currently serving as the Chief Customer and Marketing Officer at Wheels Up, Lauria also holds positions as an Advisory Board Member at the MIT Leadership Center and a Senior Advisor at McKinsey & Company. Previously, Lauria was the Executive Vice President and Global Chief Marketing Officer at Cigna. Lauria holds a Master's degree in Biomechanical Engineering from the University of Rochester and earned further credentials at the MIT Sloan School of Management between 1997 and 1999.