Simón Rioseco Ramos

Manager of Customer Success at wherEX

Simón Rioseco Ramos has over seven years of professional experience. From 2022 to present, they have been the Manager of Customer Success at wherEX, where they provide constant consultation to clients on the use of the platform, reviews their bids, and provides constant support through reporting and recommendations for greater savings and successful purchases. From 2018 to 2022, they were the Head of the Customer Service team at Cenabast, where they were responsible for the procurement process of the entire public health network of the country and the customer service team (12 people). Simón was also responsible for the Compliance Committee of CENABAST, which was in charge of reviewing products with supply problems and updating the intermediation basket for constant improvement in the compliance percentage. From 2015 to 2018, they were the Executive of Customer Service at Cooperativa de Trabajo COOCREAR and was a founding partner.

Simón Rioseco Ramos completed their Ingeniero Comercial from Universidad de Chile in 2016, with a focus in Administración y gestión de empresas, general. In 2017, they completed a Diplomado Business Strategy & Marketing Management from CUOA Business School, also with a focus in Administración y gestión de empresas, general.

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