Tony Smart

Chief Customer Officer at Whip Around

Tony Smart has a strong background in customer success and professional services. Tony is currently serving as the Senior Vice President of Customer Success at Whip Around, where they lead post-sales functions and ensures customer satisfaction. Prior to this role, Tony held various leadership positions, including Global Head of GTM - Customer Success/Professional Services at Gainsight and Vice President - Global Head of Customer Success and Professional Services at QGenda. Tony has also worked at companies like Telogis, Randstad Technologies US, SAP, Workbrain, PeopleSoft, and Accenture, where they gained extensive experience in customer strategy, sales, and delivery. Tony is known for their ability to optimize processes and drive revenue growth while maintaining high customer satisfaction levels.

Tony Smart holds a Bachelor of Science (BSc) degree in Industrial Engineering from the Georgia Institute of Technology. In addition, they have obtained certifications, including the Gainsight Customer Success Advanced/Leader Certified Professional from Gainsight and Private Aircraft Pilot certification from the Federal Aviation Administration.

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