Alexandria A.

Alexandria A. has a diverse work experience in various roles spanning from 2019 to 2022. Alexandria most recently worked as a Tier 2 - Programming/Software Support Technician at White Cup starting in June 2022. Prior to that, they served as a Tier 2 Help Desk Support Specialist at CBIZ Network Solutions, LLC from February 2022 to June 2022, and as a Help Desk Support Specialist from May 2021 to February 2022. Before joining CBIZ, Alexandria worked as a Dispatch Coordinator at Ruan Transportation Management Systems from November 2021 to January 2022. Alexandria also gained experience as a Desktop Support Specialist at the Kansas Department of Labor from October 2020 to May 2021. Earlier in their career, they worked as an IT Sales Assistant for Asset LifeCycle, LLC from August 2020 to October 2020, and as a Technical Support Engineer Consultant at Tower Metal Works Inc from March 2020 to August 2020. Alexandria also has experience as a Dispatch Coordinator at Ruan Transportation Management Systems from October 2019 to January 2020, a Researcher at Lawyers Title of Topeka, Inc. from July 2019 to October 2019, a Help Desk Coordinator at YoungWilliams from March 2019 to July 2019, and a WOTC Certification Officer at the Kansas Department of Commerce from January 2019 to March 2019.

Alexandria A.'s education history is as follows:

- From 2014 to 2019, Alexandria attended Washburn University, where they studied Computer and Information Sciences and Support Services. However, they did not obtain a degree during this time.

- Prior to that, from 2012 to 2014, they attended Flint Hills Technical College and studied Computer Programming and Design. It is unclear whether they obtained a degree from this institution.

- In 2010 to 2011, Alexandria attended Emporia State University, where they pursued General Studies. There is no information regarding whether they completed a degree here.

- Alexandria completed their high school education at Emporia High School from 2006 to 2009, where they obtained a high school diploma.

In addition to their educational background, Alexandria has also acquired various certifications. These certifications include:

- Building Rapport with Customers from LinkedIn, obtained in April 2023.

- Creating Positive Conversations with Challenging Customers from LinkedIn, obtained in April 2023.

- Customer Service Foundations (2020) from LinkedIn, obtained in April 2023.

- Customer Service: Handling Abusive Customers from LinkedIn, obtained in April 2023.

- Customer Service: Problem-Solving and Troubleshooting from LinkedIn, obtained in April 2023.

- Explore a Career in SQL Development from LinkedIn, obtained in April 2023.

- Finding New Career Paths with SQL from LinkedIn, obtained in April 2023.

- How to Commit Learning to Memory from LinkedIn, obtained in April 2023.

- Programming Foundations: Databases from LinkedIn, obtained in April 2023.

- SQL Essential Training from LinkedIn, obtained in April 2023.

- SQL Queries Made Easy from LinkedIn, obtained in April 2023.

- SQL for Data Analysis from LinkedIn, obtained in April 2023.

- Serving Customers Using Social Media from LinkedIn, obtained in April 2023.

- Top Five Things to Know in SQL from LinkedIn, obtained in April 2023.

- Zendesk Customer Service Professional Certificate from Zendesk, obtained in April 2023.

- Using SQL with Python from LinkedIn, obtained in November 2022.

- SQL Essential Training from LinkedIn, obtained in July 2022.

- Introduction to Linux from LinkedIn, obtained in June 2022.

- Apple Fundamentals Exam from Apple, obtained in May 2017.

- Apple iOS Service 16A from Apple, obtained in May 2017.