Jordan A. Hook

Jordan A. Hook has a diverse work experience in customer success management, account management, sales, and lead generation. They most recently worked as a Customer Success Manager at Mend since December 2022. Prior to that, they held a role as a Customer Success Manager - Enterprise at Checkmarx from December 2020 to November 2022. Before that, they worked as an Account Manager at Inspired eLearning, LLC. from November 2018 to April 2020. They also have experience as a Sales Consultant, Technology at TriNet from 2017 to 2018. Early in their career, they worked at Rackspace Technology in various roles including Partner Success Manager from 2014 to 2017, New Business Development from 2009 to 2014, and Lead Generation Specialist from 2008 to 2009.

Jordan A. Hook completed their Bachelor's Degree with Honors (Cum Laude) in Sociology with an emphasis in Marketing at Trinity University from 2003 to 2007. In 2023, they obtained a certification as a Totango Certified Success Manager from Totango.