Manuela Kruder, BA, currently serves as the Head of IntRAnet Services at WienIT GmbH since March 2023. Prior to this role, Manuela Kruder accumulated extensive experience at Wien Energie GmbH from September 2005 to March 2023, holding various positions such as Lead Quality Assurance & Customer Experience, Senior Process Manager, Project Manager, and Senior Einkauf, with responsibilities ranging from managing quality assurance to overseeing significant procurement processes. Manuela Kruder holds a Bachelor of Arts in Public Management from FH Campus Wien and has additional certifications, including a CX Online Course in Customer Orientation, Senior Process Manager certification, and an IPMA Level D Project Management certification.