Mia Leandra Turner

Mia Leandra Turner is a highly skilled Systems Analyst II at Wilbur-Ellis since October 2021, with certifications as a ServiceNow Certified Application Developer and Certified System Administrator. Responsibilities include maintaining and enhancing the ServiceNow platform for ITSM, CSM, and HR, supporting over 3,400 employees and collaborating with 200+ ITIL users. Previous roles at Wilbur-Ellis involved leading the software development life cycle (SDLC) for new workflows, conducting training for numerous new ITIL users, and managing various IT infrastructure projects that resulted in significant cost savings. Prior experience includes multiple management positions within the hospitality sector at Four Seasons Hotels and Resorts, The Walt Disney Company, and Embassy Suites by Hilton. Mia Leandra Turner holds a Bachelor of Science in Hospitality Management from the University of Nevada-Las Vegas and a CompTIA A+ certification from the Institute for Veterans and Military Families.