Here's to the family, here's to the Wilderness! 4 indoor and 4 outdoor waterparks!

Hotels & Hospitality

Wilderness Resort

Wilderness Resort's headquarters in Wisconsin Dells, WI, United States

Tom Lucke

Tim Gantz

Joe Eck

Kate Anger-Seep

The Hospitality and Guest Services Team at Wilderness Resort ensures an exceptional and safe experience for all guests, overseeing activities from waterpark safety to dining services. The team includes lifeguards for pool safety, bartenders and servers for top-notch dining experiences, security officers for maintaining a secure environment, night auditors for accurate financial records, and a lead inspector to ensure cleanliness and quality standards throughout the resort.

Hospitality and Guest Services Team

The Marketing and Sales Team at Wilderness Resort is responsible for promoting the resort's unique family-friendly waterpark experiences. They handle digital media campaigns, manage special events, coordinate corporate sales efforts, ensure effective event detailing, and create compelling graphics and signage. Their goal is to drive customer engagement and boost both individual and corporate bookings.

Marketing and Sales Team

The Management Team at Wilderness Resort oversees daily operations, ensuring smooth functioning of the 4 indoor and 4 outdoor waterparks. They focus on strategic planning, safety and environmental health standards, guest satisfaction, and efficient food and beverage services to enhance the overall resort experience.

Management Team

The Administrative and Support team at Wilderness Resort ensures smooth operational efficiency and guest satisfaction by maintaining and troubleshooting tech systems, managing schedules and communications, and creating visually engaging materials to promote the resort's array of indoor and outdoor waterparks.

Administrative and Support

The Human Resources team at Wilderness Resort manages employee relations, oversees recruitment and hiring processes, coordinates payroll, and ensures compliance with labor laws. They also support staff development and maintain a positive work environment to uphold the resort's high standards of service.

Human Resources

This department oversees financial operations and marketing strategies to enhance business performance.

Wilderness Resort

Org chart

Teams

Hospitality and Guest Services Team

Marketing and Sales Team

Management Team

Administrative and Support

Human Resources

Finance and Marketing

Offices

Wilderness Resort

Org chart

Teams

Hospitality and Guest Services Team

Marketing and Sales Team

Management Team

Administrative and Support

Human Resources

Finance and Marketing

Offices

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