Helen Pattie

Helen Pattie is a Senior Manager in Training & Development at Wiley since October 2020, focused on developing global quality assurance programs and establishing training standards to enhance customer-centric collaboration. Prior experience includes serving as a Training and Quality Manager and Senior Training & Information Management Lead at Wiley-Blackwell from January 2015, where Helen led the Global Training Programme Delivery for customer service vendors. Additionally, Helen was the Learning Manager for Business, Professional Studies, and IT at City of Oxford College from May 2010 to December 2014, responsible for leading a team of lecturers and overseeing quality standards across various qualifications. Educational qualifications include a Certificate in Post Compulsory Education from Oxford Brookes University and a Diploma in Management Studies from Buckinghamshire New University.