Ntokozo Masuku

Ntokozo Masuku is a Senior Customer Success Analyst at William Blair since December 2022, previously serving as the EMEA Product Support Regional Lead at LexisNexis Risk Solutions from February 2019 to December 2022. In earlier roles, Ntokozo was a Technical Support Analyst at Fircosoft and served as a Client Services Consultant and Hosted Services Manager at SunGard, gaining extensive experience in technical support, team leadership, incident management, and project delivery. Earlier positions include data management at Echo-u and ICT technician responsibilities at The Gateshead Housing Company. Ntokozo holds a BSc in Computer Forensics from Northumbria University, completed in 2010.