Troy Gross

Senior Director, Client Services at Williams Lea

Troy Gross has over 25 years of experience in various roles within the logistics and supply chain industry. Troy began their career at TransAmerica as an Operations Manager, where they focused on managing cash flow operations and ensuring the safety of drivers and equipment. Troy then moved on to The Martin-Brower Company, where they held the position of Transportation Manager and successfully led a team in reducing variable distribution costs.

In 1997, Gross joined Alliant Foordservice/Kraft Food Groups as an Operations Manager, overseeing the management of a large facility. Troy then joined DHL Supply Chain in 1999 as the National Transportation Manager, where they implemented the distribution network startup for Xerox Engineering Systems.

At DHL Supply Chain, Gross held various roles, including Senior Logistics Design Analyst and Manager of Logistics Engineering. In these roles, they developed logistics solutions, optimized distribution center locations, and created transportation analysis tools and processes. Troy also played a key role in facilitating customer needs assessment workshops and managed paid client consulting projects.

In 2006, Gross became the Director of Operations at DHL Supply Chain, managing eight locations with a large distribution center space and a dedicated transportation team. Troy consistently delivered profits above plan by expanding client business relationships. Troy also served as a Solutions Manager, where they contributed to new business pursuits and client solution development.

Gross then joined DHL Supply Chain as the Director of Business Development in 2013, where they generated $1.1 million in profit annually through new business sales and client contracting. Troy was recognized as a "Sales VIP" for delivering profits 50% above the goal.

In 2015, Gross became the Vice President at BlueGrace Logistics, where they strategically managed business development and transportation logistics for the Ohio Valley branch. Troy exceeded profit margin goals and implemented custom solutions to reduce transportation costs for large multi-site dairy operations. Additionally, they achieved significant revenue and profit growth through internal and external sales and marketing efforts.

Currently, Gross is the Senior Director of Client Services at Williams Lea, where they oversee client operations, new business growth, and client management team mentorship. Troy also leads the corporate training team.

Overall, Troy Gross has a proven track record of success in business development, operations management, and strategic planning within the logistics and supply chain industry.

Troy Gross obtained a Bachelor of Science (B.S.) degree in Transportation and Logistics from The Ohio State University in the years 1986 to 1991. During the same period, they also completed a Bachelor of Business Administration (B.B.A.) degree in Finance, General from the same university. There is no information provided about any education beyond this.

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