Melissa Maddock

Melissa Maddock is an experienced professional in the field of learning and development, currently serving as the Director of Learning and Development at Willis Towers Watson | VIA Benefits since December 2016. In this position, Melissa is responsible for creating and implementing strategies to onboard new hires and enhance professional development across the organization. Previous experience includes roles such as Regional Sr. Manager of Training at Optum-UnitedHealth Group, Independent Training Specialist at MMaddock Consulting, and Call Center Trainer at Blue Cross/Blue Shield FEP Program. With a background in delivering training programs for various sectors, including health management and sales, Melissa has consistently focused on developing training initiatives that improve employee skills and organizational effectiveness. Education includes attendance at Louisiana State University and Southeastern Louisiana University.