JC

Jane Cozens

Customer Experience Librarian at Willoughby City Council

Jane Cozens has extensive work experience in the library and publishing industries. Jane started their career in 1996 as a freelance publisher and researcher, working with various publishers such as Random House, Global Books, and Millennium House. Jane also produced publications for community organizations and business associations. In 2009, Jane joined Willoughby City Council as the Northbridge Branch Librarian and later took on the role of Customer Experience Librarian. In 2014, they had a secondment to the Local Studies Department at Willoughby City Library, where they gained experience in working with local history archives, completed research assignments, and curated two exhibitions. Jane's work experience demonstrates their expertise in library services, research, publication editing, and community engagement.

Jane Cozens earned their Bachelor of Arts degree in Business Communication from the University of Canberra, although specific dates were not provided. Jane later pursued further education at Charles Sturt University, where they obtained a Master of Applied Science degree in Library and Information Management from 2004 to 2006.

Links

Timeline

  • Customer Experience Librarian

    June, 2021 - present

  • Local History Librarian

    January, 2014

  • Northbridge Branch Librarian

    June, 2009