Anna Karpachova

Anna Karpachova has experience in customer service and ticket booking, currently working in the Users Support & Ticket Booking Department at WINDROSE airlines since March 2021, where responsibilities include assisting passengers via phone and handling various tasks related to reservations and ticketing. Prior experience includes a role as a Customer Service Agent at H&M from July 2018 to January 2020. Anna holds a Bachelor's degree in Management/Marketing from Kozminski University (2017-2020) and another Bachelor's degree in Swedish and English Philology from Taras Shevchenko National University of Kyiv (2016-2019). Proficient in Word, Excel, Access, and Amadeus GDS.