JG

Jennifer G.

Enterprise Success Manager at WineDirect

Jennifer G. has a diverse work experience that spans over a decade. Jennifer began their career as a Restaurant and Bar Manager at Jack's Bar & Grill, where they trained and managed a large team and handled customer feedback. Jennifer then worked as a Bar Manager at Crave Restaurant and Maxwell McCoys.

Jennifer later transitioned into the sales industry, starting as a Sales Representative at Constellation Brands Canada, where they consistently achieved top sales performer status and influenced overall store sales. Jennifer then worked as a Salesperson at Liberty Wine Merchants, where they utilized their product knowledge to assist customers and drive sales.

Jennifer then moved into the casino industry, working in both Casino Marketing & Promotions and Customer Development/Marketing - VIP Relations at Parq Vancouver. In these roles, they organized and executed marketing events, performed administrative tasks, and provided VIP relations services.

After that, Jennifer worked as a Liquor Department Head at Peace Arch Duty Free and as a Team Lead at JAK'S Beer Wine & Spirits.

Currently, they hold the position of Sr. Ecommerce Support Specialist at WineDirect, where they provide exceptional platform support for premium winery clients. Jennifer collaborates with internal departments and external stakeholders to find solutions to client concerns and advocates for their needs.

Throughout their career, Jennifer has demonstrated strong interpersonal and customer service skills, as well as expertise in sales, marketing, and team management.

Jennifer G. completed their high school education at Holy Trinity Catholic Highschool from 2001 to 2005. Jennifer then pursued further education and obtained a College Diploma in Hospitality Management from Fanshawe College, where they studied from 2012 to 2014. In addition to their formal education, Jennifer has also obtained several certifications. In September 2019, they earned the WSET Level 3 certification from WSET (Wine & Spirit Education Trust). Prior to that, they obtained the WSET Level 2 certification in July 2019. Jennifer also holds certifications in Serving it Right from the BC Government and Service Employees Union (BCGEU) in July 2015 and in Gaming Policy and Enforcement Branch (GPEB) from British Columbia in February 2017. Additionally, they have a certification in Smart Serve from Smart Serve Ontario, although specific details about the date of completion are not provided.

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