Patient Outreach Representative

Customer Service · Full-time · United States

Job description

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:

At Winona, we are seeking for a dynamic full-time remote Patient Outreach Representative to join our patient care team, focusing on telehealth services. This role is integral in reaching out to prospective patients who have already shown interest in our services.

Seniority Level: Entry-Mid Level

Responsibilities:

  • Proactively engage with prospective patients to promote our telehealth offerings.
  • Deliver informative and persuasive presentations via phone.
  • Build and maintain strong relationships with potential patients.
  • Achieve targets through effective communication.

Requirements:

  • Proven sales experience.
  • Strong phone communication skills; must be confident and articulate.
  • Interest in or experience with women's health.
  • Ability to work independently and as part of a team.
  • Availability to work on Pacific Time Zone (PST).

Nice-to-haves:

  • Experience working in the medical field.
  • Experience using Slack, Airtable, Justcall, and Mixpanel.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

  • Flexible hours, work wherever you choose
  • Unlimited PTO
  • Non-working holidays per country of residence
  • Medical/Dental/Vision insurance (US-W2)
  • Salary increases and performance-based bonuses
  • Referral bonuses
  • Financial support for online courses
  • Fun and casual work environment
  • Mental health and well-being programs
  • Employee engagement activities and virtual gatherings
  • We are a diverse, global team! 🌍

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