Yuliia Petrenko

Yuliia Petrenko is an experienced customer service professional with a strong background in various roles within the customer support sector. Currently serving as a middle Customer Service Representative at Wirex since June 2019, Yuliia has previously held positions as a Customer Support Specialist at Ring Ukraine and Administrator at RobotSchool. Key skills include client communication, technical troubleshooting, conflict resolution, and staff coordination. Yuliia's earlier management experience as Deputy Director at Fozzy Group and ATB Market involved employee training, goal implementation, and operational supervision. Yuliia holds a Master's degree in Operations Management and Supervision from Chernihiv Polytechnic National University, completed in 2013.