Harrison Siegmund is an experienced operations and customer support professional with a strong background in team leadership and quality assurance. Currently serving as Payment Operations Team Lead and Customer Support Team Lead at Wise since April 2022, Harrison has implemented effective coaching models and processes to enhance customer satisfaction. Prior to this, at TaskUs, roles included Operations Manager and Quality Assurance Team Lead, where key initiatives involved developing a DSAT review process and evaluating team performance. Harrison's earlier experience includes positions at TELUS International as a Customer Experience Analyst and roles in customer service and sales at Harte Hanks, Cabela's, Denali ATV, and Target. Harrison holds a High School Diploma from Richard Milburn Academy.
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