Luis Henrique Lima Sanches

Luis Henrique Lima Sanches is an experienced professional with a strong background in customer support and technical assistance. Currently serving as Customer Support Team Lead at Wise since September 2022, Luis has progressively advanced through various roles in customer support. Prior to this, Luis worked at BYJU'S FutureSchool Brasil from March 2021 to April 2022, where responsibilities included managing the Technical Support team and developing a group class sector with a focus on continuous improvement. Additional experience includes roles at Concentrix and Teleperformance, providing technical support for Windows, MacOS, Android, and Google products, as well as bilingual customer service for travel arrangements. Luis's early career also involved pharmacy customer service at Droga Raia.