Issac Ortiz

Issac Ortiz is a Customer Onboarding Specialist at Cherry. Prior to joining Cherry, Issac worked as a Personal Banker II at Fifth Third Bank, where they were recognized as the #1 Personal Banker II in their peer group on the 2021 Balanced Scorecard. In addition, Issac was a Pinellas Region Primacy and Retention Champion (June 2021-April 2022) and helped spearhead digital adoption across the region as a Pinellas Region Digital Insider (2021).

Before Fifth Third Bank, Issac worked as a Training Manager at Instacart, where they oversaw the expansion of Instacart's "In-Store Shopping" throughout the state of Florida. Prior to Instacart, Issac worked as a Customer Service Staff/Job Class Trainer at Publix Super Markets.

Issac Ortiz has a Bachelor of Business Administration from the University of Florida - Warrington College of Business and an Associate of Arts from State College of Florida-Manatee-Sarasota. Issac is certified by LinkedIn in Developing Your Emotional Intelligence and by the NMLS in NMLS. Issac is also a Notary Public Commission from the State of Florida.

Their manager is Adam Bair, Head, Customer Onboarding. They work with Chris Eddlemon - Partner Onboarding Specialist, Caroline Herodet - Customer Onboarding Specialist, and Benjamin Griffin - Partner Onboarding Specialist.