Fu Han Liang

Fu Han Liang is an accomplished professional in customer success and management with extensive experience in leading teams and driving engagement strategies. Currently serving as Vice President of Customer Success at Persona since January 2022, Fu Han Liang oversees post-sales operations, including Solutions Engineering, Customer Success, and Customer Insights, while actively recruiting for new team members. Prior to Persona, Fu Han Liang held the position of Senior Director of Customer Success at Segment, where responsibilities included managing a global team dedicated to Enterprise and Strategic customers, as well as previously serving as Regional Director for US and Asia Pacific teams. At Medallia, Fu Han Liang contributed as Senior Manager of Professional Services and held multiple roles including Engagement Manager and Analyst. Fu Han Liang holds a Bachelor of Business Administration from the University of Michigan.