Heather Seeley

Heather Seeley is a seasoned professional with extensive experience in operational management and process improvement. Currently serving as VP, Process Improvement Manager at M&T Bank since June 2025, and also a Member Expert at Twill since April 2024, Seeley's previous roles include Consultant at Seeley Consulting, Director of Operations at KnowIt Events, LLC, and Director of Operations at Ubiquity Global Services. Highlights of Seeley's career involve modernizing operational processes in FinTech, leading team transformations, and advising startups on strategic growth. With a Bachelor of Science degree in Criminal Justice from the University of New Haven, Seeley possesses a strong foundation in investigative services complemented by a proactive approach to enhancing efficiency and driving results.