Devin London

Senior Product Escalations Manager at Wix

Devin London is an experienced professional currently serving as a Senior Product Escalations Manager at Wix since April 2015, where leadership of a senior escalations team has resulted in significant improvements in handling high-priority customer issues. With a robust background in product support and customer care, Devin has also founded sKinTech, an Employee Resource Group dedicated to enhancing the BIPOC employee experience at Wix. Prior roles include Senior Product Support Manager and Customer Care Manager, demonstrating expertise in operational efficiency and customer satisfaction. Devin's earlier experiences in marketing and promotions at inDevin's Glam and CBS Radio, coupled with leadership roles at Bubba Gump Shrimp Co. and Legarza Sports, reflect a strong foundation in team management and customer engagement. Devin holds a Bachelor’s degree in Communications & Media Technologies from the Academy of Art University.

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