Robert Andrew Yunus

Robert Andrew Yunus has a diverse work experience, starting with their most recent role as a CX Team Lead at WIZ.AI. In this role, they are responsible for leading the customer experience team and has been involved in delivering customer-handling solutions using artificial intelligence for various industries.

Before WIZ.AI, Robert worked at BUNCH, where they held multiple roles. As a QA/QC team member, they collaborated closely with the project manager to ensure the quality of transcription projects. Robert Andrew also worked as a Transcriptionist, processing a high volume of data on a daily basis.

Prior to BUNCH, Robert gained experience in research and development at STT Kalimantan, an Indonesian seminary. During their four years there, they focused on administrative tasks related to research projects and co-edited academic journals.

Additionally, Robert has four years of experience as an English Tutor (ESL). Robert Andrew taught ESL to students of all ages, both privately and in a course setting. Their teaching approach emphasized cultural awareness and communicative language use.

Robert Andrew Yunus holds a Bachelor's degree in English Language and Literature/Letters from Universitas Sam Ratulangi. The specific duration of their education at this institution is unknown.