Emily Brigolin has diverse work experience in various fields. Emily started their career as a Rural Mail Carrier at the United States Postal Service in 2014. Emily then worked as a Paralegal at the ANTIPOLO & PAUL LAW FIRM, PS, specializing in Estate Planning, Elder Care, Corporate, and Personal Injury Law. Emily was later promoted to the role of Client Liaison and Legal Assistant, where they drafted sensitive legal documents and trained new paralegals.
In 2017, Emily joined Big Fish Games as a Customer Support Representative, responding to customers' inquiries and resolving technical and billing issues. Emily was later promoted to the role of Senior Customer Support Representative, where they managed and advocated for the Customer Support teams and communicated with internal departments.
Since 2019, Emily has been working as a Customer Support Representative at Wizards of the Coast, assisting customers with game-related support.
Parallel to their employment roles, Emily is also a self-employed Writer, Editor, and Proofreader, providing freelance services across various genres, including novels, children's books, scripts, and online articles. Emily is currently collaborating with a freelance illustrator to create and edit multiple comics for publishing.
Overall, Emily has demonstrated strong organizational skills, attention to detail, and the ability to handle sensitive information and communicate effectively with diverse stakeholders.
Emily Brigolin earned a Bachelor's degree from Western Washington University, with a focus on English and an emphasis in Creative Writing.
May 1, 2024 - present
April, 2021