Cheryl Ross

Cheryl Ross has extensive experience in customer success and technical account management, currently serving as Principal Customer Success Account Manager at Microsoft since November 1998. Additional roles at Microsoft include Premier Field Engineering Manager, Senior Technical Account Manager, Premier Support Manager, Consulting Services Engagement Manager, and Customer Support Team Manager. Cheryl Ross is also an alumna of WOMEN Unlimited, Inc., The Women's Organization for Mentoring, Education and Networking, since 2017. Previous experience includes a consultancy role at Broadway & Seymour from 1992 to 1998. Cheryl Ross holds an MBA from Babson F.W. Olin Graduate School of Business, a BS in Business Administration from the University of Vermont, and a high school diploma from Brookline High School.