Recruitment Manager

About us:

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In-turn empowering them to focus on creating a better experience for their customers while helping their business thrive. 

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed! To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! https://wondersco.com/about-us/

What we’re looking for:

We are seeking a dynamic and experienced Recruitment Manager to lead our recruitment efforts. This individual will play a pivotal role in scaling our team and hiring for both high-volume roles and senior leadership positions across various departments. We need someone who thrives in a fast-paced environment, is a strategic thinker, and is passionate about building exceptional teams.

What you’ll accomplish:

As a Recruiting Manager, you will:

• Lead and mentor a team of recruiters, providing guidance and support in executing effective recruitment strategies.
• Develop and implement recruitment plans to meet high-volume hiring needs while ensuring quality candidates are identified and hired.
• Partner closely with senior leadership to understand organizational goals and develop a talent acquisition strategy that aligns with our growth objectives.
• Manage the full recruitment lifecycle, from sourcing and screening to offer negotiation and onboarding.
• Utilize data-driven insights to continuously improve our recruitment processes and enhance the candidate experience.
• Build a robust pipeline of talent by establishing relationships with external partners, universities, and industry networks.
• Collaborate with hiring managers to define job requirements, conduct interviews, and make recommendations for hires.
• Ensure compliance with all relevant employment laws and regulations.

One year deliverables:

• Successfully build and manage a team of recruiters capable of meeting the organization's diverse hiring needs.
• Develop and execute a high-volume recruitment strategy, resulting in the timely and quality hiring of a specified number of candidates.
• Collaborate with senior leadership to fill key executive and senior management positions, contributing to the organization's overall success.
• Implement process improvements that result in increased efficiency and effectiveness in the recruitment process.
• Foster a culture of excellence, diversity, and inclusion within the recruiting team.

About you: 

To excel in this role, you must have:

• Proven experience as a recruitment leader, preferably in a high-growth environment.
• Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.
• Expertise in both high-volume BPO recruitment and senior leadership hiring.
• Savvy communication skills with the ability to engage stakeholders across all levels.
• Strong data analytics capabilities to drive data-informed decisions and continuous improvement.
• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Fluent in English and Mandarin

In addition to the must-haves, bonus points if you have:

• Experience in a consumer-driven industry with a focus on delivering a superior customer experience.
• Advanced knowledge of recruitment technologies and tools.
• Certifications in human resources or talent acquisition.
• Experience with international recruitment and cross-border talent acquisition.
• A passion for innovation and a desire to stay current with industry trends and best practices.
• You have a roll up your sleeves mentality with current or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.
• Fluent in Cantonese is a plus

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.