Steven Kernahan

Steven Kernahan has a diverse and extensive background in technical consulting and infrastructure management, with a strong focus on innovation and automation. Currently serving as the Head of Customer Interactions at WooliesX, Steven is responsible for strategic initiatives and the implementation of conversational and generative AI automation. Prior to this role, Steven held various senior positions within Woolworths Group, overseeing value chain infrastructure, store infrastructure, and network architecture. With a Master of Business Administration from Macquarie Business School, Steven brings a strong blend of technical expertise and business acumen to their roles.