Estefanía Romo

Customer Success Manager Emea, South, Benelux, Nordics & Israel at Workato

Estefanía Romo has a diverse work experience spanning multiple industries and roles. Estefanía is currently a Customer Success Manager at Workato, where they help businesses integrate apps and automate workflows. Prior to this, Estefanía worked as a SaaS Customer Success Manager and Sales Development Manager at ForceManager, where they managed customer success and lead generation for various regions. Estefanía also held roles as an Account Manager and Sales Executive at Only-apartments and Cabify, respectively. Estefanía has experience in customer service management, as demonstrated by their role at the United States of America Embassy in Ecuador. Additionally, they have owned their own company, RestgreenMind S.A. Estefanía's early career included positions as a Human Resources Assistant and General Manager Assistant at China Petroleum Engineering & Construction Corporation, an Audit Assistant at EY, and a Financial Assistant at Energizer Holdings.

Estefanía Romo's education history is as follows:

- From 2017 to 2018, they attended EAE Business School and obtained a Master's degree in Marketing and Sales, with a focus on Marketing/Gestión de marketing, general.

- From 2009 to 2013, they studied at Pontificia Universidad Católica del Ecuador and earned a degree in Ingeniera Comercial (Commercial Engineering).

- In 2008, they attended Santa Clara University and completed a program in English as a Second Language.

- Also in 2008, they briefly studied at Stanford University, focusing on Finances.

In addition to their formal education, Estefanía Romo has obtained several certifications:

- In May 2023, they received the Enterprise Automation Certification from Workato.

- In September 2022, they completed the GEARS - Starting Your Enterprise Automation Journey certification program offered by Workato.

- In June 2022, they obtained the Autonomous Operations Framework certification from Workato, as well as the Introduction to Automation Accelerators certification.

- In June 2021, they earned the Workbot for Slack Badge certification from Workato.

- In April 2021, they completed the Automation Pro II Certification program offered by Workato.

- In March 2021, they earned the Automation Pro I Certification from Workato.

- In July 2020, they obtained the Sales: Closing Strategies certification from LinkedIn.

Links

Timeline

  • Customer Success Manager Emea, South, Benelux, Nordics & Israel

    April, 2021 - present

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