Vicki Nanfria

Vicki Nanfria currently serves as a Senior Manager of Customer Support at Workday, a prominent provider of enterprise cloud applications, where employment started in June 2016. Prior to this role, Vicki held the position of Director of Field Service at YP, The Real Yellow Pages®, between 2014 and 2016, where responsibilities included building a new organization for customer lifecycle management and hiring a regional field service team. Vicki's extensive experience at AT&T spanned from 1986 to 2014, with key roles including Director of Customer Service, overseeing multiple regional call centers, and Operations Manager, focusing on customer service and product provisioning. Vicki's educational background includes studies at California State University - East Bay and Monte Vista High School.