Susan Reinhardt

Susan Reinhardt is an accomplished professional with extensive experience in customer success and project management. Currently serving as a Customer Success Manager at WorkForce Software, Susan drives high customer satisfaction through proactive engagement and oversight across the customer lifecycle. Prior to this role, Susan held various positions at Corporate Travel Service, where significant achievements included leading international and domestic travel operations, enhancing profitability by 16%, and successfully launching a major cruise initiative that surpassed revenue targets by 67%. With a foundational background in financial analysis from General Motors, which includes contributions to the successful launch of the Corvette C5 generation, Susan's educational credentials include an MBA from the University of Michigan and a BBA from the University of Michigan-Dearborn, with dual concentrations in Finance and Marketing.