John Rahaman

John Rahaman has a diverse work experience spanning multiple industries. John currently works as a Customer Experience Manager at Workhuman since March 2023. Prior to this, they held various roles at Airbnb from 2015 to 2023, including Global Business Process Improvement Manager and Business Process Improvement Manager - EMEA. Before Airbnb, John worked at eBay Inc from 2004 to 2015, where they held roles such as Business Excellence LSS Project Manager, Continuous Process Improvement Specialist, and Trust & Safety Risk Analyst. In 2004, they briefly worked as a Technical Support Associate at Sitel. Additionally, John has experience in the music industry as a Music Producer and Sound Engineer at Blackroom Entertainment Ltd. John began their career at Jones Engineering Group in 1997, where they worked as an Apprentice Plumber and later as a Quality Assurance Administration.

John Rahaman earned a Bachelor's Degree in Business & Project Management from Liverpool John Moores University, completing their studies from 2010 to 2014. In addition, they obtained several certifications including the BVSSH (Business Agility) Fundamentals from Sooner Safer Happier (BVSSH) in February 2022, the INSEAD - Leadership Communication with Impact certification from INSEAD in December 2020, the Lean Six Sigma Black Belt certification from SQT Training Ltd in April 2015, and the Lean Six Sigma Green Belt certification from SQT Training Ltd in September 2012.