Joye Ross

Joye Ross is an experienced customer service and operations professional, currently serving as a Customer Experience Coordinator at Working Solutions since May 2019. Prior to this role, Joye held various positions at Exploria Resorts, including Operations Manager and Front Desk and Concierge Lead, where responsibilities encompassed team management, customer service enhancement, and conflict resolution. Earlier experience as a Hospitality Coordinator at Holiday Inn Club Vacations and as a Guidance Counselor at C.I. Gibson Senior High School provided foundational skills in communication, problem-solving, and staff supervision. Joye holds a Bachelor of Applied Science in Business Organizational Leadership, a Minor in Business Administration, and an Associate’s Degree in Hospitality and Tourism Studies from Valencia College, as well as a Bachelor of Arts in Sociology from Lee University.