Erika Novak, CCWP, is an accomplished professional in the Contingent Workforce industry, currently serving as the Head of Customer Success for the Americas at Worksome since August 2023, focusing on innovative technology solutions. Previously, Erika held the position of Head of Client Services & Customer Success at Utmost, contributing to the development of Total Workforce Visibility. At LinkedIn, Erika advanced from Global Contingent Solutions & Strategies Sr. Manager to Global Contingent Workforce & Talent Acquisition Manager, leading numerous initiatives for non-employee data management and compliance. Earlier roles include consulting for Brightfield Strategies and managing global contingent workforce programs at eBay and Google. Erika holds a B.S. in Biology and Psychology from UC San Diego.
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