Steven Smith

Steven Smith is an experienced professional in customer success and strategic program management with a diverse background spanning over two decades in the technology sector. Currently serving as the Director of Customer Success at WorkSpan since October 2023, Steven previously held the position of Post-Sales Effectiveness Manager at Adobe, where responsibilities included leading post-sales initiatives for SMB customer segments. At Malwarebytes, as Senior Director of Global Services, Steven led global customer onboarding and account management strategies for B2B SaaS customers. Earlier roles include Senior Manager of Customer Success at MobileIron, where a 100% renewal rate was achieved, and Program Manager positions at Juniper Networks, Brocade, and Altera Corp., focusing on product marketing and partnership strategies. Steven holds a Bachelor’s degree in Business with a concentration in Marketing from California State University-Sacramento.