Esther Pomeleo-Fowler

Esther Pomeleo-Fowler is an accomplished executive with extensive experience in customer success and professional services across various industries. Currently serving as VP of Global Delivery at WorkWave, Esther leads global support and services, unifying teams for improved collaboration and customer response times. Previously, Esther held significant roles including Chief Customer Officer at Billtrust, where Esther optimized customer programs and increased account coverage, and SVP & General Manager at Community Brands, focusing on the Education and K12 sectors. Esther's prior experience at Blackbaud includes roles such as Head of Customer Experience and VP of Professional Services, where Esther implemented strategies that enhanced customer journeys and operational frameworks. Esther began a career at Hewlett Packard Enterprise, driving service development and customer support initiatives that resulted in notable cost reductions and revenue growth. Esther holds a Bachelor of Arts in Humanities from The University of Texas at Austin.