World Courier
- Teams
- Customer Service and Operations Team
Customer Service and Operations Team
About
The Customer Service and Operations Team at World Courier ensures the seamless delivery of specialty logistics services by managing supply chain programs, transport services, and storage solutions for time- and temperature-sensitive products. This team is responsible for maintaining high customer satisfaction through efficient operations, regulatory compliance, and exceptional service, supporting the clinical and commercial success of global partners. Key functions include active systems management, depot operations, training and compliance, import and customs brokerage, and coordination of customer service efforts across various regions.
Team members
Adam Saxton
Customer Services Team Leader
Arran Hanrahan
Regional Manager Imports & Cus...
Caio Teixeira
Sales Operations Manager Latam
Calvin Cheong
Duty Operations Manager
Christoph Ilg
Customer Service Manager
Colin Penton
National Operations Manager
Dimitris Sivropulos
Global Pricing Operations Mana...
Dovilė Juškytė
Sr. Manager, Customer Service ...
Ebru Ersöz
Depot Manager
Erica Mejias
Assistant Operations Manager
George Melnik
Lead - PSC Training And Compli...
Gustavo Hvozda Arana
Facility Supervisor
Jordi Galera
Customer Service Team Leader
João Matos
Operations / Customer Service ...
Julio Moraga
Senior Manager, Customer Servi...
Kai Schieler
Country Customer Service Manag...
Kamlesh Mahadik
Area Operations Manager
Lorena Perez
Regional Operations & Customer...
Mamadou Diallo
Operations Manager
Marina Caineli
Customer Service Manager
Mark Schmidt
Operations Team Lead
Michael Coto
Senior Manager, Customer Servi...
Oliver Largaespada
Operations Supervisor
Patty Santopadre
Manager, Active Systems Team
Richard R-Singh
Operations Manager - NYC
Ryan Larosa
Regional Operations Manager
Samuel Soussi
Regional Director Of Operation...
Shikara Tate
Manager Customer Service Compl...
Tanisha Thomas
Manager, Customer Service
Teresa Arenella
Sales Operations Manager
Tony Childs
National Customer Service Mana...
Victoria Nahary
Customer Service Manager For A...
Yasmine Abbas
Clinical Operations Team Leade...
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